Multi-site operations glossary

Plain-language definitions of the terms multi-site operators meet across facility management, HR, finance and governance, and how each relates to the Cohiva platform.

• 13-week cash forecastWhat a 13-week cash forecast is, why finance teams use it for working capital, and how Cohiva Crunch produces one in real time across multiple entities.Read more
• Access controlWhat access control means in leisure and fitness venues, how it ties entry to memberships, and how Cohiva Complex manages it alongside bookings and point of sale.Read more
• ACNC (Australian Charities and Not-for-profits Commission)What the ACNC is, what registered charities report to it, and how Cohiva Quorum models ACNC requirements as data to support not-for-profit governance.Read more
• Asset registerWhat an asset register is, what it records about an organisation's fixed assets, and how Cohiva Control keeps maintenance and depreciation on one asset record.Read more
• Audit trailWhat an audit trail is, why it matters for signing and governance, and how Cohiva Sign and Quorum keep a defensible record of who did what and when.Read more
• AVETMISSWhat AVETMISS is, why Australian RTOs report against it, and how Cohiva Campus is built around a data-driven AVETMISS and NAT compliance engine.Read more
• Bank reconciliationWhat bank reconciliation is, why finance teams match the ledger to the bank statement, and how Cohiva Crunch keeps finance current across multiple entities.Read more
• Board portalWhat a board portal is, what it does for directors and company secretaries, and how Cohiva Quorum manages meetings, agendas, minutes, resolutions and obligations in one place.Read more
• Board resolutionWhat a board resolution is, how directors record formal decisions and votes, and how Cohiva Quorum manages meetings, minutes and resolutions for Australian boards.Read more
• Brand approval workflowWhat a brand approval workflow is, how multi-stage review keeps marketing on brand and on message, and how Cohiva Campaign manages approvals before campaigns go live.Read more
• Bulk sendWhat bulk send means in e-signatures, how it issues one document to many recipients for individual signing, and how Cohiva Sign provides e-signatures.Read more
• Cash flow forecastWhat a cash flow forecast is, how it projects cash inflows and outflows to manage liquidity, and how Cohiva Crunch produces one in real time.Read more
• Casual vs term enrolmentThe difference between casual entry and term enrolment in classes and programs, and how Cohiva Complex handles both casual entry and term enrolments.Read more
• Chart of accountsWhat a chart of accounts is, why a shared one matters for multi-entity reporting, and how Cohiva Crunch uses it to consolidate finance across entities.Read more
• CMMS (Computerised Maintenance Management System)What a CMMS is, what it manages, and how Cohiva Control adds fixed-asset depreciation that posts to the ledger for multi-site maintenance teams.Read more
• Competency-based assessmentWhat competency-based assessment is, how it judges a learner against a unit's standard rather than a grade, and how Cohiva Campus supports Australian RTOs.Read more
• Consolidated financial statementsWhat consolidated financial statements are, how they present a group as one economic entity, and how Cohiva Crunch handles multi-entity consolidation.Read more
• Corporations Act 2001What the Corporations Act 2001 is, why it matters to directors and company secretaries, and how Cohiva Quorum models it as data to support good governance.Read more
• CRICOSWhat CRICOS is, what it means for providers delivering courses to international students in Australia, and how Cohiva Campus supports CRICOS RTOs.Read more
• Direct debitWhat direct debit means for memberships and program billing in leisure operations, and how Cohiva Complex handles recurring billing on the same record as memberships and bookings.Read more
• Document templateWhat a document template is in an e-signature workflow, how reusable templates speed up repeat agreements, and how Cohiva Sign embeds signing across the suite.Read more
• eIDASWhat eIDAS is, what it covers for electronic signatures in the EU, and how Cohiva Sign provides eIDAS-compliant signatures with a full audit trail.Read more
• Electronic signatureWhat an electronic signature is, how it differs from a wet-ink signature, and how Cohiva Sign provides legally binding e-signatures embedded across the suite.Read more
• ERP (Enterprise Resource Planning)What an ERP is, what it brings together across finance and operations, and how Cohiva Crunch delivers a full-stack ERP with AI financial intelligence for multi-entity finance teams.Read more
• Fixed-asset depreciationWhat fixed-asset depreciation is, why it posts to the ledger, and how Cohiva Control links the maintenance and finance sides of an asset for multi-site operators.Read more
• General ledgerWhat a general ledger is, how it records every transaction against the chart of accounts, and how Cohiva Crunch consolidates finance across multiple entities.Read more
• HRIS (Human Resource Information System)What an HRIS is, what it does, and how Cohiva Culture serves shift-based, multi-location operators with onboarding, rostering, leave, timesheets and payroll export.Read more
• Intercompany eliminationWhat intercompany elimination is in group consolidation, why transactions between related entities are removed, and how Cohiva Crunch consolidates finance across entities.Read more
• Lane bookingWhat lane booking means in an aquatic facility, how lap lanes, squads and programs share pool space, and how Cohiva Complex manages bookings and access for a pool.Read more
• Learn-to-swim managementWhat learn-to-swim management software covers, from class scheduling and enrolments to attendance and billing, and how Cohiva Complex handles it for multi-site aquatic operators.Read more
• Learning management system (LMS)What a learning management system is, how an LMS delivers and tracks online learning, and how Cohiva Campus combines an LMS with student management for Australian RTOs.Read more
• Marketing compliance gateWhat a marketing compliance gate is, why regulated and multi-location marketers use one, and how Cohiva Campaign runs compliance scanning before campaigns go live.Read more
• Membership managementWhat membership management covers in a leisure operation, from joining and billing to access, and how Cohiva Complex keeps memberships on one record with bookings and point of sale.Read more
• Modern awardWhat a modern award is, how it sets minimum pay and conditions for an Australian industry or occupation, and how Cohiva Culture supports award-covered workforces.Read more
• Multi-entity consolidationWhat multi-entity consolidation is, how it combines the results of several legal entities, and how Cohiva Crunch consolidates finance in real time.Read more
• Multi-visit passWhat a multi-visit pass is, how a customer pre-pays for a set number of visits drawn down on entry, and how Cohiva Complex handles passes and entry.Read more
• NAT filesWhat NAT files are, how RTOs use them to report training activity in the AVETMISS format, and how Cohiva Campus produces AVETMISS-compliant NAT files for NCVER.Read more
• Net book valueWhat net book value means for a fixed asset, how it relates to cost and accumulated depreciation, and how Cohiva Control posts depreciation to the ledger.Read more
• Payroll exportWhat payroll export means, how an HRIS passes hours and pay data to a payroll system, and how Cohiva Culture connects rostering and timesheets to payroll.Read more
• Perpetual enrolmentWhat perpetual enrolment is, how it keeps a learner billed on a rolling basis until cancellation, and how Cohiva Complex handles enrolments and billing.Read more
• Point of sale (POS)What point of sale means, what it handles in leisure venues, and how Cohiva Complex connects POS to memberships and bookings on one record.Read more
• Preventive maintenanceWhat preventive maintenance is, how scheduled servicing differs from reactive repairs, and how Cohiva Control schedules and tracks it across multi-site facilities.Read more
• Preventive vs reactive maintenanceThe difference between preventive and reactive maintenance, scheduled before failure versus responding after breakdown, and how Cohiva Control handles both.Read more
• Qualification (VET)What a qualification is in Australian vocational education and training, how it is built from units of competency, and how Cohiva Campus manages RTO records.Read more
• Qualified electronic signatureWhat a qualified electronic signature is, why it is the highest-assurance type under eIDAS, and how Cohiva Sign provides eIDAS-compliant e-signatures.Read more
• Recognition of prior learning (RPL)What recognition of prior learning means in Australian VET, how RPL assesses existing skills against a unit, and how Cohiva Campus manages student records and outcomes.Read more
• RosteringWhat rostering is, why it is harder for shift-based, multi-site operators, and how Cohiva Culture handles rostering alongside timesheets and payroll export.Read more
• Signing orderWhat a signing order is in an e-signature workflow, how signers are sequenced on a document, and how Cohiva Sign embeds signing in the product workflow.Read more
• Single sign-on (SSO)What single sign-on is, how one set of credentials gives access across many applications, and how the Cohiva suite shares one identity and control plane.Read more
• Single Touch Payroll (STP)What Single Touch Payroll is, how employers report payroll information to the ATO, and how Cohiva Culture supports payroll export for shift-based operators.Read more
• Statutory registerWhat a statutory register is for an Australian company or not-for-profit, what it records, and how Cohiva Quorum models governance obligations as data.Read more
• SuperannuationWhat superannuation is in Australia, the compulsory retirement contributions employers pay, and how Cohiva Culture supports payroll obligations.Read more
• Term billingWhat term billing means for swim schools and program-based operators, how it differs from rolling membership billing, and how Cohiva Complex bills classes and programs.Read more
• TimesheetWhat a timesheet is, how shift-based operators capture hours worked, and how Cohiva Culture connects timesheets to rostering and payroll export.Read more
• Units of competencyWhat units of competency are in Australian vocational training, how they build into qualifications, and how Cohiva Campus manages the student data behind AVETMISS reporting.Read more
• Useful lifeWhat useful life means for a fixed asset, how it is used to calculate depreciation, and how Cohiva Control posts depreciation across an asset's life.Read more
• Work orderWhat a work order is, how it tracks maintenance work from request to completion, and how Cohiva Control manages work orders across multi-site teams.Read more
• Workforce managementWhat workforce management means for shift-based operators, from rostering and timesheets to leave and payroll export, and how Cohiva Culture handles it across multiple locations.Read more